Sun Direct — Rude way of speaking to customers by sun dth care

Address:

560058

Hi Team,

This is Raghavendra from bangalore. Today i recharged my DTH (card no-[protected]) with 1 year pack in sun direct site. I din't received any confirmation sms. The amount was reflecting in my account as balance when in logged in and checked.
I called customer care from my registered mobile number and the person picked call named Pramod. He spoke to me in kannada only.

The way he spoke to me was rude. I hope the call will be recorded when a customer calls to the care. Get the data and check it.
I would like to suggest you people to learn respecting the customers first.

Regards,
Raghavendra