[Resolved]  Sun Direct — sudden some channel cut, without information

Address:

No.10/12a,kandasamy street, thandurai, pattabiram, chennai 600072, Chennai, Tamil Nadu

Sundirect dth no. [protected], one year offer given, now some channels are not coming and i am trying to contact customer care for 2 day nearly 10 hours, but i unable to contact, mentally i upset,
One year plan i paid full amount, suddenly sundirect dth stopped the some channels without any information, if any necessity to stop, they have to called me and take some action to manage the situation, i tried many times through their customer care number unable to contact, i waited nearly 10 mins in call, please do the needful
Issue: - 1) some channel disconnect in my prepaid one year plan without information
2) unable to contact customer care (Trying 2days, 10hrs)