[Resolved] Sun Direct — sun direct after recharging not getting activated

bgangav

from Mumbai, Maharashtra

Address:

Bangalore, Karnataka, 560006

My set box with smart card # [protected], of sun direct is not getting activated, even after recharging twice with different plans and with a account balance of rs.541/-, i tried to contact through all customer care # available on the internet, but calls are not getting answered, pls. Reply for the procedure to get it activated. I am not able to activate from 5th of feb'2019

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Apr 5, 2019

Complaint marked as Resolved

Sun Direct customer support has been notified about the posted complaint.

Feb 11, 2019

Updated by bgangav My set box with smart card # [protected], of sun direct is not getting activated, even after recharging twice with different plans and with a account balance of Rs.541/-, I tried to contact through all customer care # available on the internet, but calls are not getting answered, Pls. reply for the procedure to get it activated.I am not able to activate from 5th of Feb'2019

Verified Support

Mar 01, 2019

Sun Direct Customer Care's response Dear sir

As per the conversation we had, now issue is clarified

Regards Sun direct
Customer care