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Sun Direct — Sun Direct dish recharge don to wrong account

Accidentally recharged on old smart card no.[protected] . It is inactive now. Please refund or transfer the recharged amount Rs.229 to new smart card no.[protected].
Recharged through Amazon pay. BBPS reference no.BD012122OA4AAAF8EKIO
Sundirect website and app confirmed that the recharge amount 229 is credited to my old inactive sundirect ID. Please refund it or tansfer it to new smart card no.[protected].Operator : Sun Direct
BBPS Reference Number : BD012122OA4AAAF8EKIO
BBPS Biller Id : SUND00000NAT01
Order Placed: 2 May 2022
Amazon.in order number:[protected]
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Sun Direct customer support has been notified about the posted complaint.
Verified Support
May 04, 2022
Sun Direct Customer Care's response Dear Sir,

We tried to contacting you in the number mentioned in your account but we could not reach you. Please mention your alternate contact number in which we can reach you and serve you better.

Regards,

Sun Direct Team.
Verified Support
May 05, 2022
Sun Direct Customer Care's response Dear Sir,

We tried to contacting you in the number mentioned in your account but we could not reach you. Please mention your alternate contact number in which we can reach you and serve you better. and Customer facing wrong recharge issue and same has been resolved .

Regards,

Sun Direct Team.
May 05, 2022
Updated by Pradeepsudhakaran [protected] call after 5 pm
Verified Support
May 05, 2022
Sun Direct Customer Care's response Dear Sir,

We tried to contacting you in the number mentioned in your account but we could not reach you. Please mention your alternate contact number in which we can reach you and serve you better.

Regards,

Sun Direct Team.
May 05, 2022
Updated by Pradeepsudhakaran Kindly call [protected] or [protected] after 5 pm
Verified Support
May 07, 2022
Sun Direct Customer Care's response Dear Sir,

We tried to contacting you in the number mentioned in your account but we could not reach you. Please mention your alternate contact number in which we can reach you and serve you better.

Regards,

Sun Direct Team.
May 15, 2022
Updated by Pradeepsudhakaran No body call and input false information here
May 15, 2022
Updated by Pradeepsudhakaran Still not resolved, only matter of transfer the same amount to new dish account
Jun 28, 2022
Updated by Pradeepsudhakaran Still not resolved, only matter of transfer the same amount to new dish account
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Kindly call [protected] or [protected] after 5 pm
Reply
Sun Direct Customer Care's response, Dec 23, 2022
Verified Support
Dear Sir,

We tried to contacting you in the number mentioned in your account but we could not reach you. Please mention your alternate contact number in which we can reach you and serve you better.

Regards,

Sun Direct Team.
Dear Sir,

We tried to contacting you in the number mentioned in your account but we could not reach you. Please mention your alternate contact number in which we can reach you and serve you better.

Regards,

Sun Direct Team.
Reply

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