Sun Direct — Sun Direct display of scroll message

Address:

Alex Jojo, Amamthuruthil House, Nakapuzha p.o, Nakapuzha. Pin 686668, Kerala

I have been notified by Sun direct to recharge my package. I also recharged my package but a scrolled message got permanently embedded on my picture stating that " Your sun direct expires in 3 days, recharge with tamil DPO so and soo..." this scrolled message appears in all channels for the past more than 2 weeks after my recharge. Picture in all channel appears but I cant make the scroll message to disappear.

I had given lot of complaints to Sun direct but none of them are responding properly or resolving my issue some even declining or cutting my phone call while I am still in call discussing about my complaint. This type of service which they give make me feel so bad. None of them took my complaint seriously and resolved it. Thus I am seeking this platform.