[Resolved]  Sun Direct — sun direct dth provides no channel

Address:600091

We have been activated pack till 7/4/2019.. But some channels have been stopped. When i called up customer service i have been informed due to trai regulation act service has been disconnected.
Without any info customer care call has been disconnected.. Its been very tough to reach them again.
Further clarification needed in this regard.

P. Venkatesh
[protected]
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Apr 5, 2019
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Mar 05, 2019
Sun Direct Customer Care's response
Dear sir

As per the conversation we had, complaint has been taken as feedback

Regards Sun direct
Customer care
Complaint comments 

Comments

sundirect customer Please go to the settings reset the factor settings password is 0000 then your channels will played in other frequency, some channels will be missed
I have recharged the sundirect for rupees 235 for one month the malayalam dpo 2 pack on 14th February 2019 but still now my account is not activated

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