[Resolved]  Sun Direct — sun direct dth service signal available

Am using sun direct dth service. Two day before we are putting a sheet on the top of the house. Later am noticed our dth is not working because the signal is unavailable. Pls help us to place the device in an proper place to get the signal available. Am informing a dth agent to help us but they don't take any necessary steps. Pls consider my complaint and take necessary actions.
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May 22, 2018
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Apr 19, 2018
Sun Direct Customer Care's response
Dear sir

Kindly provide the Valid mobile or smart card number to contact and resolve the issue .

Regards Sun direct
Customer care .
Complaint comments 

Comments

Hi
Hello sir and madam
Already recharge today afternoon
But now we have inform massage display on television

Why?
What happened please kindly informing me in mail or massage
Payment transactions and costumer given below in photo

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