Sun Direct — Sun direct error e101-4 customer id [protected]

Address:636001

I bought sun direct connection on 9.6.17 today 11.06.17 there is no channels just showing info e101-4 service scrambled message on tv screen i called customer care multiple times they told me that we will refresh picture will appear within 2 hours but there is no picture still now. After they told me our technician will call u and speak with me but i got call from sun direct but i have to wait and here there waiting for 20 min after that line was disconnected automatically

Contact no: [protected]
Customer id: [protected]
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I had given my setup box to sun direct service man, he had not returning yet, about 22 days over. i responding my calls.
it really disappointed me. that i have to change my setup box company.
Just 5 days back placed request for relocation, but he did not installed properly. I am not getting lot of channels screen showing blank. Sun direct customer care people not responding properly. So please look into this and get it done asap.
Smart Card No. :[protected]
Hello

This is loganathan. I am using this sun direct more than 3yrs. This is my card no [protected]. Now 1 year I'm having some sound problem. I can't get clear voice. Some different noise is disturbing while watching tv. So pls rectify that problem ASAP or otherwise i will move to other branded setup box.

Thank you...

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