[Resolved]  Sun Direct — sun direct I applied sun dth 1 year subscription but now it expired in 6 month

We have opted for 1 yearly subscription but now in 6 months its says subscription is over.When I spoke to their customer care regarding this they did not give me any solution and they are least bothered about customer. An even one customer care executive asked me to take legal action.

These guys asked us to opt for 1 year package now not even responding properly as the connection got disconnected.

Worst service and feeling cheated.

Card Number : [protected]
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Jul 23, 2019
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Jun 17, 2019
Sun Direct Customer Care's response
Dear sir

As per your request, complaint has been taken as feedback and forward to concern team

Regards Sun direct
Customer care
Complaint comments 

Comments

Hello good evening. My name is venkatesh, smart card number is [protected]...We are phasing a problem of screen showing like STB Upgrading from the last 4 days. It's always upgrading, upgrading... Could you please help us...
I have paid tge money but my sun direct is not yet activated and also it is showing i havent paid the money

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