[Resolved]  Sun Direct — sun direct rs 519/- not recharge

I recharged sun direct for rs 519/- through my net banking on 20th november 2018.

But the amount was deducted from my account. But the recharge was not taken place or amount was not returned to my account till today 26th nov 2018.

I sent a mail to my bank they informed that the amount was successfully

Processed. They asked to contact the merchant.
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Dec 29, 2018
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Nov 27, 2018
Sun Direct Customer Care's response
Dear Sir, We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards
Sun Direct Team
Dec 01, 2018
Updated by Venu Vyata
So far Not resolved.
Complaint comments 

Comments

Smart card failure E-6 - 4
Sundirect ID NO-[protected] please change the my name and contact number as shown in below
Srinivasa nayaka G.B

mobile no-[protected]
srinivasnayak g b's reply, Dec 13, 2018
Sundirect ID NO-41033975941 please change the my name and contact number as shown in below
Srinivasa nayaka G.B

mobile no-9538348722

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