[Resolved]  Sun Direct — sun direct service was worst

Sun direct didn't respond to my call and the customer care services are gives worst experience to me. They didn't accept calls from the customers from different users.. I complained about my balance deduction before 25days. They did not solve my problem. Once again i explained about my problem. I recharged rs 212 (Telugu pack), additionally rs 25 for zee network. My amount deducted but my wallet wasn't recharged. What is this service and how they can cheat their customers. I want explanation. I also sad with trai new regulations. How they taken these steps to create problems to normal peoples. We didn't know about the offers of these dth packs. How we know they did not respond to customers calls