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Sun Direct — Sun Direct Set Top box not working and this is not the first time

Address:Bangalore, Karnataka

We are using this connection for past sometime but was never happy with the connection. Every now and then the set top box stops working if we call customer care they send the technician who says us that software upgardation & replaces other box which we have to pay him 350/- every time.
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Dear Nithin Shetty,

Please update your eleven digit Smart Card number and contact number for quicker resolution.
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