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Sun Direct — Transaction successful but amount not recharge failed

Respected sir;

Yesterday I recharge my sun direct account Transaction successful but recharge failed.

I can't receive my refund amount / can't recharged my sun direct account.

Smart card no : [protected]

Transaction id : T2012172015159591121254

Please resolve my issue sir
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Dear sir,

As per conversation, customer enquired about balance not credited issue same has been already resolved

Regards,
Sun Direct Team.
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