[Resolved]  Sun Direct — tv channels not activated

Address:Chennai, Tamil Nadu

I recharged my account with amount of 50 through the sun direct app but sun direct representatives didn't activate my account after i called those representatives but i don't content their suggestion please justify me my dth no [protected] i am viewing this dth about past 20 months i tried so many times to contact customer care of this company they don't contact properly at present my subscription pack is dpo2 but 44 rs is showing in my account this validity expire date 25/5/2019 but it's representatives asked to me another amount to activate channels
Due to this i suffered lot of please justify me in proper way i hope that you will take action against them
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Jun 15, 2019
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
May 14, 2019
Sun Direct Customer Care's response
Dear sir

As per the conversation we had, now issue is resolved

Regards Sun direct
Customer care
Complaint comments 

Comments

Sir,
My name is Kishore Iam using sun direct Network but problem is IAM take package from telugu but news channels not came sir pls provide all telugu news channels
[email protected]'s reply, Apr 24, 2019
May i would like to request your good office about SUN direct is not providing a free Chanels for news Chanels to the customers.

I had did several request to their customer service but they are promising it will be very soon in to their platform, but almost one month is waiting to get this Chanels

Requesting your good office guide them to provide this free Chanel to their customers.

Thanking you Kishore
Dish is damaged due to yesterdays rain.Canyou send your technician.Or call me to my mobile [protected].CARD NO [protected]

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