Sun Direct — TV Channels not working

Address:	400708
Website:	WWW.SUNDIRECT.COM

This is my second complain regarding this...please read below Hi my name is Shince paul i have sun direct connection with the connection #[protected] even after giving repeated complain to the call center the problem is not fix when we call them they say with in 48hrs the problem will be take care, with negative they send people to get the issue fixed say it was problem in our end...but that was not the case...they called people and got the stuff take care from the server end, but we need to pay for it and that too it was for some time and when called why it not fixed yet they say ur problem is taken care and the case is closed... again i have to call last sun and they said we will chec this and also spoke to manager name guru deve dont know whether he is or just the normal cs rep dont know, also no one is ready to go the extra mile to get the issue fixed as we are paying it in advance we are at the reciving end...my phone no is [protected] any more info need please be free to call so that i can give more info... Surprisingly i got a call from Manju, who understood my problem i guess or may be not she said she will call me in 5 mins and i did informed her i will be available till 1.30 and she did not call back...(11.00 AM ON 8TH SHE SPOKE AND SAID WILL CALL BACK IN 5 MINS NO GOOD AND SOME OTHER PERSON CALLED AT 6.30PM AND SPOKE TO MY WIFE, TELLING HER TO CONTACT THE PERSON WHO HAD COME LAST WEEK AND GET THE ISSUE FIXED) we dont know who that person is, he is ur techncian u should tell them to contact us and not us... today after going through all the hardship of contacting the call center i spoke to manisha and than her superviser name Ahaman who heard everything and hung up the call so m still at the same position with no help at all...what should i do...now i got a message from sun direct ur issue is solved... is there some one who will take the initative to get this issue fixed or like evry timne i call i have to give a fresh start explaining evrything and than cooly give 48 hrs time frame...with no help and i forgot to tell on 4th superviser gave the 48hrs time fraqme to get the problem taken care by sending technician is still waiting, may be i must have not heard properly that gurdu the superviser must have said 48 DAYS TO FIX THE ISSUE...DONT KNOW PLS TELL ME WHAT I NEED TO DO...THIS IS MY NO ONCE AGAIN [protected]...TODAY M AVAILABLE THE WHOLE DAY...I WILL BE WAITING FOR THE CALL...