[Resolved]  Sun Direct — unable to contact customer care

Address:Bangalore, Karnataka

I have subscribed zee telugu prime pack hd, by subscription i have to get both hd and sd channels but i was getting only hd channels. I was trying to contact customer service past two days but unable to reach sundirect service. Worst customer service, please take an action. Every customer facing many problems after trai rules comes into action but if customer care not available how problems can be solved?
Was this information helpful?
No (0)
Yes (0)
May 2, 2019
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Mar 23, 2019
Sun Direct Customer Care's response
Dear sir

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards Sun direct
Customer care
Complaint comments 

Comments

We recharge 211/ rs 14/ 03/19 on sundirect app my account debited 211/ but sundirect says no transaction is done by you .so
I want refund the amount of 211/
T id is[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sun Direct
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    2481
    Pending
    0
    Resolved
    1461
    Sun Direct Phone
    +91 76 0101 2345 [Customer care]
    Sun Direct Address
    73, MRC Nagar Main Road, Mursali Maran Towers, Chennai, Tamil Nadu, India - 600028
    View all Sun Direct contact information