[Resolved]  Sun Direct — unable to see channels even after recharge and no one answers from customer care to nodal officers

I have recharged 3 days back back and i have not received any channels. I have called customer care and nodal officers. There is no response and no one answers the phone. Already 3-4 days are over, there is no value for the recharge. And no one responds. Why is it that no one responds any of the customer care numbers and even nodal officers numbers? How to contact sun direct?? This is terrible service.
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Apr 7, 2019
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Feb 27, 2019
Updated by Dj1984
No response till now and unable to contact them
Verified Support
Mar 01, 2019
Sun Direct Customer Care's response
Dear sir

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards Sun direct
Customer care
Mar 01, 2019
Updated by Dj1984
[protected] is my phone number and [protected] is the card number
Complaint comments 

Comments

I recharge my account but still unable to see the channels, pls check and clear the same urgently.
My cus id-[protected]

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