[Resolved] Sun Direct — Unethical behaviour

Pradeep T G

from Nileshwar, Kerala

Address:

Ernakulam, Kerala, 686673

I recharged my sun direct connection on[protected] for one year. But the subscription was expired on[protected] and they asked for new recharge. I recharged my connection for another one year without being aware of the situation and only after recharging I came to know about the situation. From the transaction history given in their web site it seems that the same has happened in the previous year also. I am attaching a screen shot of the transaction history as given in their website

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Jul 26, 2018

Complaint marked as Resolved

Sun Direct customer support has been notified about the posted complaint.

Verified Support

Oct 07, 2016

Sun Direct Customer Care's response Hello Pradeep Sir,

We regret the inconvenience caused. Can you please give us your contact number and smart card no. We have forwarded your details to our support team and they will get back to you asap to resolve the issue.

Thanks & Regards,
Sun Direct