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Sun Direct — Validity period issue

Address:13 kandan street vadugapalayam pollachi

My subscription number is [protected]

Rechaged on 25may2020 for 1229rs.. my validity is upto 24th of Nov but by now 08.Nov.2020 validity ended.. complaint raised on 22.10.2020 by me like wrong validity but still no response at all.. after paying money I couldn't get my actual validity... Very very worst response
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Comments

"Dear sir,

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards,
Sun Direct Team."
Reply
"Dear sir,

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards,
Sun Direct Team."
Reply

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