[Resolved] Sun Direct — valve pack

Prazz

from Bagalkot, Karnataka

Address:

Hebbal

I recharged my pack of rs 1600 as on jan 15 which is valid for 6 months. Nw without any information all the channels has been removed eventhough they dint even sent an sms to us this pack has been migrated.. I called to customer care after saying the problem he said i will renew the pack sir all the channels will be available as per earlier but after 1hour i checked channels are not coming.. I don’t know what u think about ur coustomers. No correct response.. Give solution for this.

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Apr 10, 2019

Complaint marked as Resolved

Sun Direct customer support has been notified about the posted complaint.

Verified Support

Mar 03, 2019

Sun Direct Customer Care's response Dear sir

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards Sun direct
Customer care