[Resolved]  Sun Direct — Very very very late bad worst service

Sun direct is always a very very late bad worst service I have ever seen.
If I have recharged I would call a sun direct customer care service for my picture telecast.
If any price changed for any pack there is no notification with that pack in sun direct app.
Customer care service is very very very worst they can't attend the call or it says check the number u have dialled but it's the customer care number in sun direct app.
Chatting service is also worst it's never be a attention for a customer question and at first they not connected with customer.
If I subscribed any single channel from sun direct app that's also not been picturised after a long war between customer support service then would be channel be telecasted.
It's a very worst service.
If I want any process in sun direct service there is a great war to gain that process.
Very very bad worst experience with this sun direct app.
Was this information helpful?
No (0)
Yes (0)
Oct 24, 2021
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Sep 17, 2021
Sun Direct Customer Care's response
"Dear sir,

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards,

Sun Direct Team."
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sun Direct
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    2481
    Pending
    0
    Resolved
    1461
    Sun Direct Phone
    +91 76 0101 2345 [Customer care]
    Sun Direct Address
    73, MRC Nagar Main Road, Mursali Maran Towers, Chennai, Tamil Nadu, India - 600028
    View all Sun Direct contact information