[Resolved]  Sun Direct — we are not receiving signal since 19th june 2018

Address:530041
Website:WWW.SUNDIRECT.IN

I avnm apparao made a complaint reg non availability of signal on 19 june 2018. After two days technician called to tel he woul come on next day. On 26 th morning helpdisc people called me and stated my problem resolved.
Fact is that no technician came
Problem still persisting
Helpline people and field technicians misguiding management
I expect action taken report on concerned calcenter incharge and technician
My mob [protected]
Mysmart card no [protected]
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Sep 1, 2018
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Jun 28, 2018
Sun Direct Customer Care's response
Dear Sir,

We regret the inconvenience caused. Please let us know your query with smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards
Sun Direct Team
Verified Support
Jul 26, 2018
Sun Direct Customer Care's response
Dear sir,

As per the customer complaint that issue was resolved

Regards sundirect
customer care
Complaint comments 

Comments

My Sundirect smart card No:[protected].HD Channels are not exhibited properly for the past one week.kindly rectify it immediately.
I have charged add on sports pack but not getting that respective channel

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