Sun Direct — worst service by sundirect. no response from customer care

 
1 Review
India
 rak1405 on Jun 10, 2019
Hi,
The worst service by sundirect. I have recharged first with base pack and not all channels are broadcasting. Im trying to watch news channels but E52 error is showing on the screen. Im keep on trying to connect customer care om Saturday and sunday. As no one is picking the call or sometimes the call is denying automatically. This is not right service giving to the customers. And im planning to switch to another DTH. I dont want to waste my money.The other DTHs are far better than sun direct.

Thanks

Complaint Status


[Jun 16, 2019] Sun Direct customer support has been notified about the posted complaint.
Verified Support
Sun Direct Customer Care's response, Jun 18, 2019
Dear sir

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards
Sun Direct Team
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    Customer satisfaction rating
    29%
    Complaints
    1407
    Pending
    15
    Resolved
    393
    phone
    +91 76 0101 2345 [Customer care]
    location
    73, MRC Nagar Main Road, Mursali Maran Towers, Chennai, Tamil Nadu, India - 600028
    Sun Direct - worst service by sundirect. no response from customer care