Sun Direct — worst service by sundirect. no response from customer care
Rarak1405 on Jun 10, 2019
The worst service by sundirect. I have recharged first with base pack and not all channels are broadcasting. Im trying to watch news channels but E52 error is showing on the screen. Im keep on trying to connect customer care om Saturday and sunday. As no one is picking the call or sometimes the call is denying automatically. This is not right service giving to the customers. And im planning to switch to another DTH. I dont want to waste my money.The other DTHs are far better than sun direct.
[Jun 16, 2019] Sun Direct customer support has been notified about the posted complaint.
Verified SupportSun Direct Customer Care's response, Jun 18, 2019
We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.
Sun Direct Team
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