[Resolved]  Sun Direct — wrong package activation

Yesterday I call in sun direct. I tell them to activate star India Hindi value pack but they activate Telugu package then I call in the care I said them about wrong activation .then they said me please call tomorrow today pack can't change then I call today first they said you receive call in 1 hour from company tell them about your problem but I can't received any call, then I call back this time they saying same now company not pick my phone
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Aug 28, 2019
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Jul 27, 2019
Sun Direct Customer Care's response
Dear sir

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards
Sun Direct Team
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There is no such quality video it is occurring like black and white cenima so please help out with this problem

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