[Resolved] Sun Direct — wrongly recharged

Psunilkumar

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600109

My Name is P Sunil Kumar, Registered Mobile no. [protected]
Date of the incident : 12.8.2018
Client number :Sun direct smart card no. [protected]
Full description of the incident : I have received a message from sun direct on 12.8.2018 as " renew the subscription smart card no. [protected]".

But my smart card no. [protected].

I have recharged Rs.910/- on 12th august 2018 to wrongly smart card no. sent by you. .

Transfer : Rs.910/- transfer to my smart card no. [protected] from the wrong number [protected].

By mistake smart card wrongly mentioned [protected] instead of [protected]. Kindly refund the amount.

[protected]@yahoo.com

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Nov 15, 2018

Complaint marked as Resolved

Sun Direct customer support has been notified about the posted complaint.

Verified Support

Oct 15, 2018

Sun Direct Customer Care's response Dear sir,

As per your requested to transfer the amount from wrong smart card([protected]) to correct smart card([protected]) same has been forward to concern team now issue is resolved

Regards sun direct
Customer care