Sun Flame — Three burner cook top glass shattered in to pieces

On dt. 27.02.2016, shattering noise was coming from our kitchen. On entering the kitchen, what we saw, glass of sun flame cook top scattered all over the floor and still some more was about to shattered. Thank god no one hurt as none o[censored]s was in the kitchen at that moment, otherwise flying glass pieces can harm some one.
And all over this when we made a complaint to sun flame service center, their executive came to resolve the issue yesterday i. E. 3rd feb.
So, with almost 5 days of difficulty in cooking+mental harassment+no proper response on time + more over bill of rs. 2100/ charged-, the glass is replaced.

Is this the kind of service what we expect from such a brand "sun flame"
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sunflame Enterprises
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    21%
    Complaints
    407
    Pending
    0
    Resolved
    87
    Sunflame Enterprises Phone
    +91 12 9426 6999
    Sunflame Enterprises Address
    58, Sector 27C, Mathura Road, Faridabad, Haryana, India - 121003
    View all Sunflame Enterprises contact information