Sun NXT — subscription paid but account issue

I paid for sun nxt subscription more than a couple of months ago. But of late i have been having an issue that whatever i try to play, i will get a message that say unable to reach server. I wrote an email to the support team, but they took forever to respond.in the meanwhile i realized that when i logout from my account, i am able to watch free channels but even that does not work with i login. So it was apparent the issue was with my account. I cancelled my subscription and signed up with a different account and paid subscription again. It worked fine for a few weeks and then i started having the same issue.

As always support team is useless, i feel like i have been cheated. This is the worst streaming service ever. Hotstar, netflix and prime provide such a wonderful customer service, sun nxt just takes our money and disappear, this is what has happened in my case.

Ref. Case id: case id - 14443
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