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[Resolved]  Sundirect — about recharge

Hlo sir/madam i recharged my sundirect dth on 5th may 2019 with 212rs but they said recharge amount is not credited to their account but i have transaction i'd and upi reference id that i have recharged and this was done through sundirect app the customer care service is worst and they are not properly responding to my complaint i provide you the screen shot of recharge so please consider my request...
about recharge
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Complaint marked as Resolved Jun 14, 2019

Complaint Status


[May 07, 2019] Sun Direct customer support has been notified about the posted complaint.
Updated by Sekharr9999 May 07, 2019 The card number is [protected]
Verified Support
Sun Direct Customer Care's response May 12, 2019 Dear sir

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards Sun direct
Customer care
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    Sun Direct
    Customer Care Service
    Customer satisfaction rating
    55%
    Complaints
    1979
    Pending
    0
    Resolved
    1053
    Sun Direct Phone
    +91 76 0101 2345 [Customer care]
    Sun Direct Address
    73, MRC Nagar Main Road, Mursali Maran Towers, Chennai, Tamil Nadu, India - 600028
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