[Resolved]  Sundirect — recharged but channel not coming.. sundirect portal and numbers are not working. need help

Address:#204,C02,NEW YORK CITY TOWNSHIP,OPP-TRUBA COOLEGE,RAU BYPASS, Indore, Madhya Pradesh, 452012
Website:www.sundirect.in/help

Recharged but channels not responding.24/7 numbers of sundirect not working.
Missed call serviice fake. Live chat - waiting for long but no response from them.
Mailed but no reply... Ivrs call waited for 35 min to connect for almost 10 times but no use...
Id-[protected]
Ph-[protected]

Need justification in this regard from company..
I have to shift to other network for this..
Worst service ever
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Apr 5, 2019
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Mar 05, 2019
Sun Direct Customer Care's response
Dear sir

As per the conversation we had, now issue is resolved

Regards Sun direct
Customer care
Complaint comments 

Comments

I have done the recharge yesterday with 154 twice. Validity shows April 16. But nothing is activated. Now I am losing the days. Take immediate action . Otherwise I will be pulled towards consumer court
I have to change my mobile number

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