[Resolved]  Sundirect — Refund not done

I have recharged my sundirect from there official website I had done with recharge of 329 but recharge was not done but ammount was deductedso I did it again but that time also the amount was deducted but recharge was unsuccessful so please refund my 329+329=658 rs
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Aug 7, 2021
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
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"Dear sir,

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards,

Sun Direct Team."
Ashwin779's [Complaint's author] reply, Jun 29, 2021
My smart card no is 4102 2654 937R if u want to contact me call at this no 8088593204
Dear Sir,

We tried to contacting you in the number mentioned in your account but we could not reach you. Please mention your alternate contact number in which we can reach you and serve you better.

Regards,

Sun Direct Team.

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