[Resolved]  Sundirect — unable to recharge smart card no [protected]

Address:boduppal, uppal, Hyderabad, Telangana, 500092
Website:www.sundirect.in

Halo Sundirect Team

for past 2 days I am trying to recharge my sundirect DTH. everytime the trasaction is failed. Even in sundirect website also same problem. I am unable to contact customer care. The phone is discontinuing for one ring. From 3rd of August I was not getti ng ZEE TAMIL channel. And from the very nextday the other channels are also not coming. I called so many times the Customer care and I tried to recharge but no use but there is problem it seems. No number is not working. The tollfree numbers are also not working and I am getting server unreachable. What's wrong with SUN DIRECT.
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Sep 8, 2019
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Aug 08, 2019
Sun Direct Customer Care's response
Dear mam,

As per conversation we had, customer requested add-on (zee tamil) has been already activated.

Regards,
Sun Direct Team.
Complaint comments 

Comments

Sun direct costomer care not responding
App is not working so many time i will trai
What will we do
Manjunath H. Achari's reply, Aug 3, 2019
Sun direct costomer care not responding
App is not working so many time i will trai
What will we do

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