[Resolved]  Sunflame Enterprises — 4 burner gas stove

Address:400063
Website:www.sunglame.com

We bought 4 burner gas stove in april 2018 and since installation, we have been complaining about poor workmanship. The service provider never picks up the phone. A few emails to customer service give standard reply that we will look into this. The last follow up complaint was in oct 2018 and except an acknowledgement, no one ever visited or called us.
The grills of all 4 burners on which utensils are kept, are all tilted on one side. The utensils are therefore not straight and impossible to cook because all oil etc gets collected on one side.
We regret very much having bought this sunflame product.
Extremely poor workmanship and equally bad bad after sales service. Complaints are never attended.
H r ahuja
[protected]
Was this information helpful?
No (0)
Yes (0)
Feb 7, 2019
Complaint marked as Resolved 
Sunflame Enterprises customer support has been notified about the posted complaint.
Verified Support
Jan 07, 2019
Sunflame Enterprises Customer Care's response
your complaint is forward to our service centre they will call you.
Complaint comments 

Comments

Hi l have purchased a 2burner gas stove from your dealer Hanuman variety store, bhubaneswar on 7.7.2018 but turn defective PL replace the same with a good one as soon as possible. Contact no [protected] sashikanta

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sunflame Enterprises
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    21%
    Complaints
    407
    Pending
    0
    Resolved
    87
    Sunflame Enterprises Phone
    +91 12 9426 6999
    Sunflame Enterprises Address
    58, Sector 27C, Mathura Road, Faridabad, Haryana, India - 121003
    View all Sunflame Enterprises contact information