Sunflame Enterprises — 4 burner glass gas stove

I bought this 4 burner so called toughest glass stove in 2020. it was working fin until 14th January 2022 when it suddenly blasted and the glass of the gas stove shattered. My cook was cooking at that time. it almost hit her eye. it was quite scary.

It was still in the warranty period so we contacted the customer service. The customer service guy came and gave us funny excuses that the burner over heated which broke the toughest glass. Aren't the burners supposed to heat? should we start eating uncooked food? if it can't bear the heat what are we supposed to do with it? put it in the living room as a showpiece?

I researched about it and came to know there are a lot of people who complained about this product. why are they still producing something so dangerous? this manufacturing defect should be taken into consideration