Sunflame Enterprises — Delayed in providing services

Address:

Sunflame Enterprises Private Limited 58, Sector 27C, Mathura Road, Faridabad - 121 003, Haryana, India

This is regarding Sunflame prime BK gas stove 2 burner glass top, black which I purchase in 12th March 2020 After using about 15 to 20 days two of the burner are not working and some kind of sound is coming out from the gas stove.
To raise the issue I logged the complaint about 2 months ago and my complaint no "ALL[protected]" After i tried to call multiple times service center told me our technician will visit with in 48 hrs to solve the problem but no visit till date.