Sunflame Enterprises — four flame burner

Address:Hyderabad, Andhra Pradesh, 040

I bought a sun flame stove and it’s main burner was not working properly after a while.
So, i gave a complaint to the registered service center in hyderabad but the person showed up 2 weeks later and said need to change the burner and would visit again after 2 days.
Later he didn’t show up again i gave a call 2weeks later again he showed up with a anew burner and the problem became even worse.
He asked me to sign as it was repaired but it wasn’t so i didn’t sign or gave hi, my bill xerox.
The repair guy they sent did not had proper tools nor expertise in repairing and tried to repair with used parts.
Still after 45 days my problem persists still even after contacting the main office people regarding the problem.
Be aware and do not buy the products especially people in hyderabad.
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I have bought PNG water heater from M/s Garg Music house on 3rd Jan 2017 against bill number 834. Currently heater is not getting onafter starting tap water and sometimes it starts but switch off immedetely after few seconds but does not restart again. Need immediate attention.
Complaint no. 10821 dated 18.8.2017 for exhaust chimney . Engineer hastily visited us and left without checking the chimney saying that the chimney is not working. It is already known to us. The power supply to the chimney is ok. He did not checked it as the procedure laid down in the service manual. please expedite servicing

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