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[Resolved]  Sunflame Enterprises — gas stove blast

Hi
I didn't get any responses from service centre jaipur regarding service.
The gas stove glass is broken during routine cooking and i got injured due to some glass.
Its sunflame crystal plus 3 burner gas stove. Its was purchased on feb 2018.
Can you tell me why this was happened?

From side corners all parts are broken. From upper part now it seems white glass with rough surface.
Please help me.
+3 photos
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Mar 6, 2019
Complaint marked as Resolved 
Sunflame Enterprises customer support has been notified about the posted complaint.
Jan 21, 2019
Updated by suryabansal91
But i did not get any call or message
Verified Support
Jan 31, 2019
Sunflame Enterprises Customer Care's response
Dear Sir,

We sincerely regret the inconvenience caused to you. Please forward the following details so that we can register your complaint :

Complete Address with Pin Code and Land Mark if any.
Contact No.                        :
Product/Model                 :
Date of Purchase             :
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Comments

My sunflame 3 burner gas was blasted while my wife was making food..it was very scary ...the glass shattered and the pieces were spilled all over ... thank God my wife is safe...such a poor quality product..not expected from a brand like sunflame..can anyone resolve the issue..tried every number but no one is responding..

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    58, Sector 27C, Mathura Road, Faridabad, Haryana, India - 121003
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