Sunflame Enterprises — Gas stove damaged part not replaced from last 1 month

Address:	Pune, Maharashtra, 411057
Website:	www.sunflame.com

Hi,
I have Sunflame Classic 3 burner gas stove. In this one part related to gas cock is damaged, I contacted to Sunflame Service center in Pune (K.K. Service). They sent one technician. He visited my place and checked the burner and then said that this part has to be replaced. He said that he will ask his seniors to arrange the part from company and then he will come again and fix my burner problem.

I am in regular contact with K.K Services, every time I call them they say: "we have send the request to company, but part is yet to come". This I am listening from last 1 month.

Now on[protected] when I talked with them again, a had a conversation with lady, when I said that if any misshapen because of part not replaced on time, then I will take name of Sunflame, then lady very casually said that we have no problem if you take our name if someone dies in your home. This is how Sunflame service center members are.

Contact details for Pune Service center: K.K. Service ([protected])