Sunflame Enterprises — gas stove repairs

SanjivGupta

Address:

B-6-63 Safdarjung Enclave

I made a complaint to sunflame customer care on august 23rd 2020. I receive a call from on deepak (Phon no.:[protected] that he is calling from authorised service centre. He came to my premises on tuesday august 25th and asked me to pay rs. 650 for the burner and rs. 300 service charge. I disputed and asked for rate card. He did not show me that.

I asked him to make me speak with his supervisor his phone was busy.

Today i spoke with amit pandey his nos is[protected], he threatened me to do anything and nothing will happen.

As a customer, i cannot be cheated and threathned.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Sunflame Enterprises customer support has been notified about the posted complaint.

Aug 27, 2020

Updated by SanjivGupta I called sunflame customer care on August 16th 2020 for my gas stove complaint. They did not register my compalint, although I received a message from their so called service centre name Deepak - phone no[protected] and he subsequently visited me. He charged me double the price of a normal spare part and did not show me list price from Sunflame. Today his owner/supervisor called and his name is Amit Pandey[protected].
They are running fraud service centres and charging at their own will, and ultimately customers are CHEATED.