Sunflame Enterprises — gas stove : sunflame crystal 4b plus dx 8lk

vipulgoel19

from Delhi, Delhi

Address:

A-40,Ground Floor,Ashoka Niketan, Near Anand Vihar, Delhi-92, New Delhi, Delhi, 110092

Hi team,

I bought a gas stove from amrit traders on 3 february, 2019 and it's not working fine. Now it's been more than 2 weeks i have raised the concern but it hasn't been acknowledged yet.

1. First engineer came and told this stove needs to be replaced as it might create a risk of death.

2. Second engineer came and told this requires some repair.

Why should need to repair my gas stove?

It is my brand new product and this needs to be replaced without questions asked. I have told the engineer to replace my gas stove and he denied. Who is he to deny me about the product to be replaced.
I need to escalate this issue to highest priority.

+1 photos

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Comments

Sameera Navalkar

Jan 24, 2023

Agree totally. I just purchased a gas stove 2 months back. It started giving me problem. The repair engineer says that we have to replace the burner. How can an ISI company have a defective burner ?? and need to be replaced within 2 months? Isnt this sufficient to say that product is defective and needs to be replaced?????