Sunflame Enterprises — Gas stove/Burners not working- complain # BAN[protected]

Hi,

I raised a complain almost a month ago and till DATE it's never been addressed or resolved.
I was given with service centre no who were never helpful and giving various excuses. Month ago I have shared the bill along with pics of the issue with Name By Kannan and Anand but we're not helpful.
Now, it's really frustration that your service after sales is really poor.
The burner issue seems like you're inviting an accident in my home the way its working..Discussed with multiple people from customer care/emails etc no help till date.
The person from service center is of no help and saying it's payable and cannot be replaced then why Sunflame saying it's 5 year warrant for the burners. I am really very frustrated and looks like I am now being forced to lodge complain in consumer forum before its too late.
Kindly respond to this with the resolution. Since it's under warranty I am not going to pay for burners other then service charge. All 3 burners are non functional property and needs immediate replacement. Arrange the technician for immediate visit and replacement of the burners.