Sunflame Enterprises — no after sales support provided during warranty period

Address:	246 Ashokgarh Kolkata 700108
Website:	www.sunflame.com

One of the burners of my sunflame cooktop is not working.
Its been quite some time now and i am not getting any service regd this. Multiple calls were done to customer service number. Have sent countless emails called multiple times no response at all.

Complaint ref number : kol[protected]
My mobile number : [protected]

I was asked to call a number [protected] to get a service engineer.

When i called the engineer/person directly refused to provide me service.
Kindly help me out.

This is not expected from a brand like sunflame. While buying the product your sales team bragged about the warranty and the service but still i am awaiting service as the main burner is not functioning properly. They are not providing support even during the warranty period