Sunflame Enterprises — non repair of sunflame '3 burner' lpg glass cooktop.

Address:

Kangra [Himachal Pradesh]., 176001.

Though warranty period is over, still, i want to inform that, earlier, i have purchased and used two sunflame ss body lpg stoves to my entire satisfaction. Now, i have purchased 3rd sunflame '3 burner' lpg glass cooktop on 06.05.2015. On its initial use, its big burner started giving gas back problem. The main problem was that its [big burner's] flame was making every utencil black from outside bottom even by using new refill cylinder. Surprisingly, said problem could not be settled/ removed despite repeated checks and repairs carried out by your service engineer during the warranty period of the product for the reason not known to me. As the above said problem is still continuously going on due to which we are very much dis-satisfied, hence, i request your goodself to extend warranty poriod of above said "sunflame '3 burner' lpg glass cooktop" purchased by me on 06.05.2015 from your sole distributor viz; mahajan electronics, dharamshala road, gaggal, tehsil & distt. Kangra [h. P.], vide, cash memo no. 11071, dated 06.05.2015, with the instructions to your service engineer of kangra distt. Of himachal pradesh to check and repair above said cooktop carefully and properly so that we may be able to use our favourite brand's cooktop with pleasure as per our earlier use of two ss body lpg stoves of sunflame brand.

Hoping for favourable consideration of above request.

Thanking you,

Sincerely your,
Shivranjan kumar, mobile no.[protected],
Village sadarpur, p. O. Tanda via kangra,
Tehsil nagrota bagwan, distt. Kangra [h. P.].
Pin - 176001.