Sunflame Enterprises — regarding procrastinating nature worst customer care service of sunflame pvt ltd.

Address:

parsavnath regalia

Hello customercare,

With reference to your mail, no action has been taken yet. One or two people came to visit our home, took notes, i guess doing the formality for the sake of showing up the paperwork done from the company. A person named surender (Service head of noida and ghaziabad) visited our home on 10th july 2020 and understood the issue. He gave us an address of a nearby shop to look out for another option. To our surprise, the shop owner had just 2 models to show us, 1 with 3 burners and 1 with four burners! I called up that person to ask him about details of another gallery which has enough models of sunflame hob. He never picked up. Just keep on transferring my calls either to the office or asking a female to tell me to call the manager. I don't have his number. I have written him mail too with no response (Mr. Sanjay diwan)!!
I don't have time to keep on writing mails to the sunflame authorities asking them for refund or replacement. You should understand that it's a gas stove, which is a necessity for every person. I would never have purchased this hob stove from sunflame if only i would have been aware of the worst customer care service and procrastinating nature of sunflame.

An unhappy customer
Dr swati rawat