Sunflame Enterprises — sunflame 4 burner gas stove

Address:

400072

I had purchased a 4 burner gas stove in july 2015, from the time the gas stove was installed one gas burner was leaking. Complaint was raised and the executive came after nearly 15 days of raising the complaint.

The executive came and repaired by the burner however one of the knob was loose and he placed a plastic piece inside the knob to tighten the same. On asking him why he was placing a plastic piece he mentioned that in this product we repair the knob by inserting a plastic piece only and there is no other remedy.

The gas has started leaking again and the customer care or the authorised service center in mumbai is not looking into the complaint. The customer care is so careless that upon calling them they disconnect the call and do not understand the urgency as the burner has started leaking again.

Sunflame product is a very poor product and service is all the more poor. I will not recommend this product to any one.