Sunflame Enterprises — sunflame cooker hood rapid 60/90 auto-clean "dx"

Address:

mig-43, phase-2, tatya tope nagar, kanpur, 208022

I bought this chimney last november and during installing i was told by the technicians that the touch control panel of chimney has some problem. After installing he assures me that the company will change it. But there is no action taken to improve it and when i recalled them they gave me lame excuses. I called on helpline several times but they are also no help in any improvement.
For the last 9 months, i am using that defective product and i am not at all satisfied with the services and customer management system.
Kindly take interest in my problem.