Hi, This is Mahesh based out of Amberpet, Hyderabad, I have taken a gas stove from Bharat Enterprises- Bowenpally, Model is PRIME 2BR on 7th February 2022. there is a warranty for 2-3 Years on this product. from last 15-20 days we are facing issue with this product(Gas stove), I have called bharat enterprises to claim warranty but they did not taken compliant instead they have given me the customer care of Sunflame Enterprises to claim warranty then i have contacted via call to their customer service executive to claim warranty and they have taken my complaint and after 1-2 days technical person came to my home and repaired but after he went we are facing same issue, then once again i have given 2nd time complaint and technical person came same issue we are getting, yesterday as well we have given complaint to replace the product they denied to do that. i request you to please look into my issue and do the needful. Was this information helpful? |
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