Sunflame Gas Stove — My three burner glass top got bursed

Address:

Hyderabad, Andhra Pradesh

I have purchased sunflame three burner glass top stove from Balaji traders who sell gas stoves and all other cooking appliances in Gachi Bowli Hyderabad on 2014 march.

My stove last week got cracks in the glass stop . when I complained the Balaji agency they directed me to service centre and service centre people told me after 4 to 5 complaints they gave me an answer that the glass top does not come under warranty though, my stove was in warranty period.


I was asked to pay Rs 2000 for getting it repaired. Such a well known company is still not considering the issue and I was told during purchase it was tefflon very hard unbreakable etc.

I am very satisfied with gas stove of sunflame. I want the remedy to be provided by the sunflame