Sunflame — Sunflame chimney

I want to bring this to your kind attention that I purchased a sunflame auto clran chimney in April 2021.

The piece I got is defective. I raised complaints many times but I didn't get any solution for my problem.

There are so many issues, one is the sound issue. My chimney makes so much noise which is much higher than usual, second, it is not working fine on pulling smoke, another is, it is getting black from inside, dont know what is the reason for that.

I am totally dissatisfied with this piece as it is surely have manufacturing defect. I purchased it with my hard earned money but it didn't provide me any kind of satisfaction from day one of its purchase.

I am tired of calling sunflame customer care now. So, I asked them to provide me another solution and I got this email id.

Please help me getting rid of this defective piece and provide me the solution of my problem.

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