Sunstar Club Complaints & Reviews

I had take this membership on 29/11/2016 and I had made 2 payments of 25, 000 and 50, 000 by Credit card Balance has to be made approx. Rs 75000. But due to poor response we are afraid to make the payment and rely on your authenticity.

We were also trying to make reservation but it cannot be done. and also not give the response of the mail. so plz give me my money refund.

We have also tried to reach customer...

I buy sunstar club ahmedabad's membership and holiday packages at Rs. 100000. As per my agriment with compny given me club membership and 12 holiday night per year in five star hotel. And also give me offer if I don't use night, compny give me Rs.2000 per night money back. But till I want to book holiday night but no response from the company. And all contact no are no received call. So I want my money back please help me....

My member ship no. is _____

I have become a member of the club in December 2016.

I have been issued a confirmation of request for booking at J W Marriot, Mumbai for 24th to 26th March 2017. I have been following up with the company to issue a voucher for the booking but there is no response. My EMI payments are up to date.

I am attaching herewith the confirmation of request letter issued by the...

About three months back I got a promotion call from Sunstar the club about their offer and after meeting I have taken their membership for 20 yrs and paid amount of 1 lakh 35 thousand and they promised to give me agreement and cards in 15 days now it is 3 months and I have got nothing from their side. Pune office is closed nobody picking phone in their compony. even in their Ahmedabad office no one picking call neither I m gtg any reservation.br...

Sunstar Club offered me membership with all the trappings of a class holiday club like Mahindra at dirt cheap prices. I took it up. But, within a month the sales team as well as those at the headquarter are not answering the call. Their phones are switched off. Even the helpline number is not responding. Its on auto-answering machine. Name and phone numbers of people involved in Delhi are - Sunandji Jha - [protected], [protected], Sudhir Barnwal...

We had entered into the membership during the offer period which included a LED by sony bravia which has still not been recd.

The local jaipur office has been closed. The executive Mr. Pranay is not answering to the calls.

We had made 2 payments of 20, 000 by cheque and 70, 000 by NEFT. Balance has to be made approx. Rs 69000. But due to poor response we are afraid to make the payment and rely on your authenticity....

I am middle class family and i am also cheated by sunstar club i spend my 30, 000 inr which is my 2 month salary and now they ask me to pay me full payment in 1 time 1, 36, 000 which is really not possible for me when i ask to cancel my contract so they told we are not cancel it and they talk with me so rudly. I am poor person and that's the reason they cheat me easily because we middle class person think from heart not mind... : (
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Sun starclub invite us at hotel shreton four point at vadodara on dated 15/3/07 and explained about holiday and hotels which valued about Rs. 1, 25000 member ship for 10 yrs. after negotiation the agreed on to rs. 1, 00, 000/- I have paid 10, 000 cash and 40, 000 cheque, on the same days in the name of goodluck hotel ltd, their corporate office at 406 venus atlantis, prahladnagar, ahmedabad and rest of 5, 0000/= on or before 31st march, then...

Iam from bangalore. The sunstar people called us for free dinner in lemon tree hotel bangalore. Seeing their offer and all the famous people like a bollywiod actor govinda, cricketer kapil dev associated with the company. I registered by paying 25, 000 to jaysheel whose was the manager. Nor did i receive the membership card and when i sent an email for cancellations to their accounts department, no reply from them. Their contact numbers are...

Dipam parikh
I have paid the full payment by credit card for joining the sunstar club at the time of meeting with mr.Arun gupta and Mr. faizal at hotel pride, ahmedabad.
After 15 days till today I have not received the document and membarship no.
Mr.Arun gupta is not receiving the phone also.
Mr. faizal say that I will come day after tommorrow, but still I am waiting, he is fail to send me the documents....

I got a call from Sunstar Club to visit Welcome Hotel, Dwarka, New Delhi. The presentation seems good so we paid full amount via credit card.They promised to share the legal documents but no response for 2 months.

When we visited their office get to know they have closed their okhla office.

Along with Delhi, Ahmedabad in many other cities they have done this fraud.

Also after this many people have...

Hi,

I was called at pind balluchi in Greater Kailash in New Delhi and was offered membership for 5 years and I paid a sum of Rs.10000 by credit card and was given a receipt by Sunstar Club on 9th March 2017.

I am still waiting for the membership kit and documents which was promised me to get within 15 days. I met Mr. Sudhir who offered me this membership and sold to me.

No one is answering the...

I took this membership in november and i paid 20000 by credit card and i ask them for booking but they were not provide booking and then i decided to cancelled this membership . i tried so many time regarding same but they r not replying properly . i visited office also but office is close now and i tried so many time on customer service no but it is also stop . i think this is fraud company and we have to fight legally. my contac no is [protected]....

I have purchased the sunstar membership on 22nd of Jan 2017, although i have received an email stating my member ship number and the card. I have not got any responses for reservations.
Every time I call the helpline or the executives, nobody receives the calls, all the calls are going either as out of coverage or not being received.
I even went to the pune office location, however I have found the office locked. Kindly assist...

I joined sunstar club at ITC welcome hotel, dwarka, new delhi on 04 February 2017 and made full payment of membership throught POS machine and got the receipt on which Good Luck Hotels Pvt. Ltd. is printed. I do not get my membership card and any document till date even. Their national head and state head refuse to pick my calls even the person from which I took this membership. When ever I visit to their Delhi office F-90/33, Okhla Phase...

Recieved a call from Sunstar club for a confrence + dinner, They offered membership for their time share properties acroos india and DAE membership RS 149000, but i have them only 74500 fro 5 years . The executive general manager Mr Tapas saha promised that i would be recieving the membership kit within 30 days . I duly wwaited for them to respond . But surprisingly like all other complaints on this forum they also did not bother to reply...

I have paid the membership fee in full and was trying to book holiday for the first time. Initially, I got response and they took all the detail required. Later, all my emails to their official mail id started bouncing back as undelivered! I tried calling them on the number they have mentioned but there also I only got automated response and when I choose to talk to a representative, It disconnects. I have tried as much as 20 times last week....

I have given my Membership cancellation request email to below Email Ids:

[protected]@sunstarclub.in,
[protected]@sunstarclub.in,
[protected]@sunstarclub.in,
branch.[protected]@sunstarclub.in

Email :

Dear Sir/ Madam,
SunStar Club

This is regarding my SunStar Gold membership which I had discussed and agreed with Mr. Ashish Jha ([protected]) along with Ms.Urmee Shah([protected])...

Sunstar club invited my entire family over dinner in Bristol hotel and started selling their hotel package for 20 years n other benefits like extra 7 nights every year just for you, special discount just for you. The offer is only valid for today. And we fell for it on 23rd Feb 2017. They charged my credit card for 110000 and gave me a receipt and said the membership documents will come in 25 days. Everyday I am calling them. No one answers...

Hi,

My name is Anfa Aziz (w/o Zaed Khan), I am writing on behalf of my husband. I had received a call from your Sunstar club on 21st Jan 2017 from Mr Mohsin ( Cell no [protected]) we were invited for a dinner at Jw Mariott and were told that there would be a presentation about your holiday packages

We met Ms Saba ( Cell no [protected] & [protected]), Ashish and Mr Nishant who was the head of operations ( Cell no...