Sunstar Club — Fraud company | |||||
We got a call from one person name mitul. He told us that he is calling from tgb hotel in surat and you will get a free dinner. We went and they showed a golden view that if you become a member of sun star club you will get 36 nights free in a year in any hotels they are having a tie up. The person named vivek also told that if we are not using these nights then we will get interest on the principal amount and you will be getting the agreement in two days. But almost one month has passed away we didn't got any of the agreement nor any membership number. This person vivek is a fraud and he is not picking up his phone. His number is [protected]. I even called tgb they told us that these persons were using their name and there is no such tie up with our hotel. I want my money back from this company and the members are fraud and the owner raman kapoor is also a fraud and the director of the company is bollywood actor govinda and above all the cricketer kapil dev is also holding some of the higher authority. These things were told by them. So we thought that may be it is good opportunity and like this they cheated so many people. Even tgb hotel has also reported fir against them. I want my money back plus the interest rate also ie 2 percent which was told by them. Was this information helpful? | |||||
|
Dec 14, 2016 Updated by Rashmi@1 This is my membership number and in the agreement it's clearly written that if we will not get the documents then we can terminate the contract within 10 days. But we didn't got the membership number eve after 25 days. So now we want to terminate the contract but the persons are not picking the phone and nor the company is riveting back to the mail. | |||||
 2 Comments | |||||
Comments
Hi I am Shailabh Didwania from Ahmedabad.
Even I got cheated by Sunstar club team. Same story regarding 20year membership.
No one is answering now. I dont know how i can get my money back. It is surprising why police is not taking any action against them despite so much complain from public.
Sunstar team have cheated mass public. police and government should come into picture and help the common man.
The government and the consumer forum talk about rights of a consumer and ensure to protect them. Where are they now. Why are they not taking prompt action. I dont see they are making sufficient effort to resolve the issues.
Is our country so week for a common man that anyone can come and loot us and we have no protection.
It is because of our poor judiciary and corruption that people like Sunstar Club dare to cheat public easily without any fear as they know how to handle everyone. So many people were working in the club. All had mobile numbers. Now all are switched off. Cant our police track any of them and catch them to put behind bars. Is it so easy to get so many fake numbers issued, work from fake office and run away without any problem.
When I approached police to lodge a complaint against the club, they just showed reluctance and their approach was so insensitive as if it was my fault that I became one of the prey to Sunstar the Club.
Even I got cheated by Sunstar club team. Same story regarding 20year membership.
No one is answering now. I dont know how i can get my money back. It is surprising why police is not taking any action against them despite so much complain from public.
Sunstar team have cheated mass public. police and government should come into picture and help the common man.
The government and the consumer forum talk about rights of a consumer and ensure to protect them. Where are they now. Why are they not taking prompt action. I dont see they are making sufficient effort to resolve the issues.
Is our country so week for a common man that anyone can come and loot us and we have no protection.
It is because of our poor judiciary and corruption that people like Sunstar Club dare to cheat public easily without any fear as they know how to handle everyone. So many people were working in the club. All had mobile numbers. Now all are switched off. Cant our police track any of them and catch them to put behind bars. Is it so easy to get so many fake numbers issued, work from fake office and run away without any problem.
When I approached police to lodge a complaint against the club, they just showed reluctance and their approach was so insensitive as if it was my fault that I became one of the prey to Sunstar the Club.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
3%
Complaints
120
Pending
0
Resolved
4
406, Venus Atlantis, Prahladnagar, Ahmedabad, Gujarat, India - 380054
View all Sunstar Club contact information
I have also requested a booking for The Ananta, Udaipur. After consistent followups for booking finally after 1 month they refused booking. During this period even after after one month I got agreement. Surprisingly I found that the discussion/commitments made by Mr. Ashish, Mr. Mansuri & Ms. Kinjal are nowhere matching with agreement. These guyz are big frauds.
So I have asked them to cancel my membership, and that is also dishonoured, I am still following up with them for my refund but no revert. Please find my last email.
From: Sunil [mailto:[protected]@hotmail.com]
Sent: 17 November 2016 21:40
To: Reservations Sunstarclub; MRD Sunstarclub
Cc: [protected]@cercindia.org
Subject: Re: Membership Cancellation
Dear Ms. Seema/Mr. Kumareshan,
Despite of several communications in verbal and written regarding membership cancellation I didn't get any satisfactory answer yet.
I clearly mentioned reasons for membership cancellation in trail mail however I am reiterating same as under.
While membership booking commitments made by sales persons very clearly discussed and I have reconfirmed 12 nights usage policy and other benefits. But after my consistent followups when I have received agreement, it was not matching with discussions happened.
Besides that I have given booking request well in advance than you people mentioned, but that also didn't fulfilled.
Now you have not left me with any choice, I am taking up this concern with Consumer Forum (CERC, Ahmedabad), copy already marked in this email.
Discussions & Commitments made by sales team on 17-Sep-2016 @Hotel Pride with Mr. Ashish, Mr. Mansuri & Ms. Kinjal which is not mentioned or not matching or hyped with misleading information.
1. SunStar has tie-up with 5 star properties at all prime tourist locations in India and abroad. Hotel Laxmi Vilas Palace(Udaipur) The Lalit(Goa) & JW Marriot (Mumbai) was few of them.
2. Member will get 12 days booking anywhere any time without any extra charge(Ex. maintenance charge) with commitment that we will give you in writing in agreement that if you book holidays just before 2 day of holidays then we will give you confirm booking.
3. I can share my 12 days with anyone (family, friends or relatives), It can be possible without my accompany or with my accompany when I am sharing my holidays.
4. The SunStar Club will be ready in 2 years. Till the time the club is ready I can use Hotel Pride/Hotel Marriot Ahmeadabad.
5. I can use SunStar Club party plot/hall 8 times withing 20 year membership without any extra charge for my personal social functions.
6. If I wish I can discontinue my membership on 10th/20th year and I will get back entire membership amount back which is paid at the time of membership.
7. Member can check hotel tie-up list online & book/check status of my holidays on your website & app, where I have member login.
8. As a special offer on spot booking I have been offered a 3 night & 4 days couple holiday package at JW Marriot (Mumbai) along with to and fro airfare from Ahmedabad.
Regards,
Sunil